Review: Thanks for the Feedback by Douglas Stone/Sheila Heen

[khamneithang]

Thanks for the Feedback: The Science and Art of Receiving Feedback Well by Douglas Stone and Sheila Heen is a timely book that is well-written and full of sound and solid advice. It is full of examples which make it easy to understand and follow. It is an interesting and motivating book.

Many of us are used to giving advice. Yet, many of us can’t stomach the idea of someone giving us advice. May be, perhaps, there is a reason to it. Some people have the tendency to give advice to others even when it is not solicited or required. It is outright ludicrous to give advice to other at the drop of a hat.

The book discusses the three main types of feedback: appreciation, coaching and evaluation. Then the authors examine various “triggers” that often prompted people to receive feedback with a negative attitude. The authors lay much emphasis on the various types of “triggers”: truth triggers, relationship triggers and identity triggers. In a clear and enjoyable man, the book examines how one can spot the triggers and how to effectively deal with them. This is a useful book and should be read by everyone.

[KLyons1]

This sounds like something that will be very useful for anyone in a managerial position!