Review of How to be a SuperStar Salesperson
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Review of How to be a SuperStar Salesperson
Thinking about boosting your sales game? How to Be a Superstar Salesperson by Audri White is a good fit for anyone starting out in sales or looking for a refresher on the essentials. The book's focus on building relationships, overcoming objections, and presenting effectively is applicable to a wide range of situations, whether you're a seasoned salesperson or just starting out.
One of the most refreshing aspects of this book is its focus on building relationships instead of pushing products. The author emphasizes the importance of the "art of connecting." Instead of seeing customers as targets, you should view them as people with needs and desires. The book teaches you how to ask the right questions, actively listen to their responses, and understand their unique situation. She provides practical strategies on how to overcome the fear of rejection and navigate common gatekeepers, like receptionists or assistants. The author emphasizes the importance of being persistent and resourceful in reaching the right people.
Once you've connected with a prospect, it's time to present your product or service. The author introduces two powerful frameworks—SPIN selling and the FAB technique—to help you craft a compelling pitch. SPIN selling focuses on asking insightful questions that uncover the prospect's problems, needs, and pain points. This allows you to tailor your presentation to address their specific concerns.
The FAB technique, on the other hand, stands for features, advantages, and benefits. White emphasizes the importance of highlighting not just the features of your product (what it does) but also the advantages (how it solves their problem) and, ultimately, the benefits (the positive impact it has on their life). By focusing on these three elements, you create a compelling case for why your product or service is the perfect solution for them. The book provides practical frameworks for handling common objections and turning them into positive interactions. White emphasizes the importance of active listening, clarifying what's behind the objection, and then offering solutions that address the underlying concerns. By mastering this technique, you can turn a potential "no" into a resounding "yes."
One limitation is the lack of industry-specific examples. The book focuses on general sales principles, but some readers might find it more helpful if White included practical examples tailored to specific industries like technology, healthcare, or retail. I still give the book 5 out of 5 stars despite this drawback. The book is free from grammatical errors. It is exceptionally well edited.
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How to be a SuperStar Salesperson
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