Help opening ebook files (epub, mobi, PDF, etc.)

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CaitlinK
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Re: Help opening ebook files (epub, mobi, PDF, etc.)

Post by CaitlinK »

Hi, I am struggling to download kindle and Barnes and Noble apps when I click on either it says the apps are unavailable in my country.

1. I can’t open the book it’s ePub format.

2. I tried last night on my laptop and today I am trying on my phone but still unable.
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gali
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Post by gali »

CaitlinK wrote: 26 Jun 2021, 07:31 Hi, I am struggling to download kindle and Barnes and Noble apps when I click on either it says the apps are unavailable in my country.

1. I can’t open the book it’s ePub format.

2. I tried last night on my laptop and today I am trying on my phone but still unable.

I am sorry, we can't help with the App. You can try to convert the file to pdf. If you can't, you need to quit the book via your update tab.
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Varshakutti
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Post by Varshakutti »

1. Epub
2. actually I choose epub formats afterwords i know nook app are not available in my country ( India) currently i having Kindle app

6 .can't open
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gali
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Post by gali »

Varshakutti wrote: 26 Jun 2021, 09:17 1. Epub
2. actually I choose epub formats afterwords i know nook app are not available in my country ( India) currently i having Kindle app

6 .can't open
You can try to convert the file to MOBI. If you can't, you will have to quit the book.
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Fezie Mkhwa
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Post by Fezie Mkhwa »

Good evening,

I am reviewing Kalayla, a book written by Jeannie Nicholas. I choose to open a book with Mobi but my device does not have an app supported to open it, I only have PDF on my device.

Thank you
Fezie
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gali
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Post by gali »

Fezie Mkhwa wrote: 29 Jun 2021, 13:11 Good evening,

I am reviewing Kalayla, a book written by Jeannie Nicholas. I choose to open a book with Mobi but my device does not have an app supported to open it, I only have PDF on my device.

Thank you
Fezie
You can try to convert the file to PDF via the free Calibre App.
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Post by Vanessa Maina »

1. Self-purchase
2. Android phone
3. No I haven't
4. I clicked the link to view the book on the Amazon website. The book is only available in paperback format and Amazon provides that my location is out of range for the delivery of the book.
5. On the Amazon website
6. No I don't
7. Yes I have read the "Top Tips"
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gali
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Post by gali »

Vanessa Maina wrote: 30 Jun 2021, 17:30 1. Self-purchase
2. Android phone
3. No I haven't
4. I clicked the link to view the book on the Amazon website. The book is only available in paperback format and Amazon provides that my location is out of range for the delivery of the book.
5. On the Amazon website
6. No I don't
7. Yes I have read the "Top Tips"
If it Self-purchase, you need to buy the book from Amazon or elsewhere. If you can't, you need to report it or quit the book via your Update tab. You should have checked the availability of the book before you picked that format.
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Post by Vanessa Maina »

I am unable to figure out how to quit the book via the Update tab. Kindly assist me.
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Becca Olsson
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Post by Becca Olsson »

1. Pdf
2. iPhone 11
3. Yes
4. I usually click the link from the website and when it opens I click click he download button and download it to my phone.
5. This errors coming from the link, it doesn’t open. It tries, loads to 90% and then stops for 5 minutes before saying safari can’t open the page. I’ve tried multiple times and everything else I try is downloading so I don’t think it’s service. I also just downloaded the kindle reading app in case it would open through that.
6. The error message says safari can’t open this page
7. I’ve tried the top tips and it’s simply not downloading
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gali
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Post by gali »

Vanessa Maina wrote: 01 Jul 2021, 02:14 I am unable to figure out how to quit the book via the Update tab. Kindly assist me.
You should confirm the downloading and choose the 'can't finish' option. :tiphat:
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gali
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Post by gali »

Booklover Becca wrote: 02 Jul 2021, 09:16 1. Pdf
2. iPhone 11
3. Yes
4. I usually click the link from the website and when it opens I click click he download button and download it to my phone.
5. This errors coming from the link, it doesn’t open. It tries, loads to 90% and then stops for 5 minutes before saying safari can’t open the page. I’ve tried multiple times and everything else I try is downloading so I don’t think it’s service. I also just downloaded the kindle reading app in case it would open through that.
6. The error message says safari can’t open this page
7. I’ve tried the top tips and it’s simply not downloading
You can't read that format on the Kindle App.


Have you tried it on a PC? Please try and if it still doesn't work, you need to report it via your Update tab. :tiphat:
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Post by P Chap »

1. Epub
2. Android
3. No
4. I clicked on the file name but it could not open
6. The error message is 'can't open file'
7. I tried downloading the nook app mentioned in the "top tips" but that app is not available for download in my country.
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gali
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Post by gali »

P Chap wrote: 05 Jul 2021, 00:18 1. Epub
2. Android
3. No
4. I clicked on the file name but it could not open
6. The error message is 'can't open file'
7. I tried downloading the nook app mentioned in the "top tips" but that app is not available for download in my country.
You need the App to open it. You should report it or quit the book via your Update tab.
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Buumba Hatamba
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Post by Buumba Hatamba »

1Pdf
2 Android phone
3 no
5 can't open
7 can't open in my kiddle app
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