How to check if ARA is working? [resolved]

[JohnParten]

Apologies in advance if I have posted this in the wrong forum. I simply did not know where to post. My book is suppose to be in the ARA program, but something seems wrong. I have 4 credits and 2 reviews outstanding for months now. It feels like the ARA program is no longer active. As an author, the website deliberately prohibits displaying my book to me (understandable as authors are not allowed to review their own books). How can an author validate that the ARA program is still active. Can someone out there in the ARA program check that my book is still listed? The first two words of my title are ..."Medieval Gwennic" ... many thanks ... JohnP

[Kirsi Cultrera]

Apologies in advance if I have posted this in the wrong forum. I simply did not know where to post. My book is suppose to be in the ARA program, but something seems wrong. I have 4 credits and 2 reviews outstanding for months now. It feels like the ARA program is no longer active. As an author, the website deliberately prohibits displaying my book to me (understandable as authors are not allowed to review their own books). How can an author validate that the ARA program is still active. Can someone out there in the ARA program check that my book is still listed? The first two words of my title are ..."Medieval Gwennic" ... many thanks ... JohnP

Hello John,

And thank you for the inquiry. I am not sure how the ARA program works, but I have forwarded your issue. Please expect an answer within 48 hours of time.

Thank you, and have a good day,
Kirsi

[Kirsi Cultrera]

Apologies in advance if I have posted this in the wrong forum. I simply did not know where to post. My book is suppose to be in the ARA program, but something seems wrong. I have 4 credits and 2 reviews outstanding for months now. It feels like the ARA program is no longer active. As an author, the website deliberately prohibits displaying my book to me (understandable as authors are not allowed to review their own books). How can an author validate that the ARA program is still active. Can someone out there in the ARA program check that my book is still listed? The first two words of my title are ..."Medieval Gwennic" ... many thanks ... JohnP

Hello John,

Here's an answer I just received regarding your case:

Thank you for reaching out. We have been emailing with you regarding this and are working on a solution. Thank you for your patience while this is being looked into. If you have any updates or follow-up questions, please respond to the email chain regarding this.

Please let me know if there's anything else I can do for you.

Thank you, and have a good day,
Kirsi
Official Reviewer Representative