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So that we can provide faster and better support, this forum (the "Public Suggestion Box") has been retired. Instead, please send any suggestions you have to us using the official website contact form.

This allows us to streamline our support system so that we can get to your message much faster. Instead of our support staff having to check three different places (support forum, suggestion box, and contact form messages), they know can respond to all message through one method, with that one method being the official website contact form.

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Helen Chizzy
Posts: 60
Joined: 30 Apr 2023, 21:21
Currently Reading:
Bookshelf Size: 19
Reviewer Page: onlinebookclub.org/reviews/by-helen-chizzy.html
Latest Review: A Dream For Peace by Dr. Ghoulem Berrah

Payment profile

Post by Helen Chizzy »

Hi and Goodday,
My expected payment didn't come due to the need for a payment profile,
However, when I click the link for setting up a payment profile, there appears to be no blank spaces for filling in the details.
Latest Review: A Dream For Peace by Dr. Ghoulem Berrah
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Kirsi Cultrera
Official Reviewer Representative
Posts: 3587
Joined: 01 Mar 2020, 12:01
Currently Reading: Between Good and Hollywood
Bookshelf Size: 222
Reviewer Page: onlinebookclub.org/reviews/by-kirsi-cultrera.html
Latest Review: Culver City by Brant Vickers

Post by Kirsi Cultrera »

Helen Chizzy wrote: ↑02 Jul 2023, 03:48 Hi and Goodday,
My expected payment didn't come due to the need for a payment profile,
However, when I click the link for setting up a payment profile, there appears to be no blank spaces for filling in the details.
Hello,

And thank you for reaching out. I am very sorry for the delay in answering your message. I am following up on this; is this still an ongoing issue or has it been resolved?

Let me know if there's anything I can do for you.

Thank you, and have a good day,
Kirsi
Official Reviewer Representative
Latest Review: Culver City by Brant Vickers
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