email issue - cloned account

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offline change account
Posts: 1
Joined: 15 Apr 2023, 21:58
Bookshelf Size: 0

email issue - cloned account

Post by offline change account »

Hi everyone!
As a new user on this server, I ignored if I had to create a new account but my email account was cloned and someone is using it in Paypal. When I tried to edit my profile, it wouldn't allow me to change my email. It appears to be blocked.

Could you please tell me how I can resolve this issue? Do I have to wait until I create a new account?

Thanksssss. :)
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Kirsi Cultrera
Official Reviewer Representative
Posts: 3577
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Currently Reading: Then Comes The Flood
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Latest Review: My Yellow Brick Road by Patrick J Roelle Sr. / Mr. Pat

Post by Kirsi Cultrera »

offline change account wrote: ↑17 Apr 2023, 10:00 Hi everyone!
As a new user on this server, I ignored if I had to create a new account but my email account was cloned and someone is using it in Paypal. When I tried to edit my profile, it wouldn't allow me to change my email. It appears to be blocked.

Could you please tell me how I can resolve this issue? Do I have to wait until I create a new account?

Thanksssss. :)
Hello,

And thank you for reaching out. I am sorry for the delay in answering your message. I am following up on this; has this issue already been resolved? If you need to change your account email, we can help you with it. If you have already added a PayPal address to your preferences page and a payment has been made, unfortunately we cannot change that.

Kindly note that creating duplicate accounts is strictly prohibited. Please read more information from the Review Team Guidelines: https://forums.onlinebookclub.org/revie ... .php#terms

Let me know if there's anything else I can do for you.

Thank you, and have a good day,
Kirsi
Official Reviewer Representative
Latest Review: My Yellow Brick Road by Patrick J Roelle Sr. / Mr. Pat
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