Did not receive passcode to update kindle [resolved]

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Ellena Chuku
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Did not receive passcode to update kindle [resolved]

Post by Ellena Chuku »

I have kindle and have not received message by the 1-hour mark. Amazon stated my password was incorrect and they would send a passcode. Sent a few requests they have not went through as of yet.
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Kirsi Cultrera
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Post by Kirsi Cultrera »

Ellena Chuku wrote: ↑21 Jun 2023, 19:12 I have kindle and have not received message by the 1-hour mark. Amazon stated my password was incorrect and they would send a passcode. Sent a few requests they have not went through as of yet.
Hello,

And thank you for reaching out. I am sorry for the trouble. Please contact Amazon's customer service to get this problem solved.

Let me know if there's anything else I can do for you.

Thank you, and have a good day,
Kirsi
Official Reviewer Representative
Latest Review: My Yellow Brick Road by Patrick J Roelle Sr. / Mr. Pat
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Ellena Chuku
Book of the Month Participant
Posts: 12
Joined: 23 May 2023, 00:54
Currently Reading:
Bookshelf Size: 9

Post by Ellena Chuku »

Hi,

I've tried to reach Amazon customer service to no avail. Do you have the direct line?
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Kirsi Cultrera
Official Reviewer Representative
Posts: 3577
Joined: 01 Mar 2020, 12:01
Currently Reading: Then Comes The Flood
Bookshelf Size: 207
Reviewer Page: onlinebookclub.org/reviews/by-kirsi-cultrera.html
Latest Review: My Yellow Brick Road by Patrick J Roelle Sr. / Mr. Pat

Post by Kirsi Cultrera »

Ellena Chuku wrote: ↑27 Jun 2023, 20:05 Hi,

I've tried to reach Amazon customer service to no avail. Do you have the direct line?
Hi there,

And thank you for reaching out. I am very sorry for the delay in answering your question. I am following up on this; has this issue already been resolved?

Unfortunately, I do not know of a direct line. Check the options here: https://www.amazon.com/hz/contact-us/fo ... hubgateway

Let me know if there's anything I can do for you.

Thank you, and have a good day,
Kirsi
Official Reviewer Representative
Latest Review: My Yellow Brick Road by Patrick J Roelle Sr. / Mr. Pat
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