Phone number verification

So that we can provide faster and better support, this forum (the "Public Suggestion Box") has been retired. Instead, please send any suggestions you have to us using the official website contact form.

This allows us to streamline our support system so that we can get to your message much faster. Instead of our support staff having to check three different places (support forum, suggestion box, and contact form messages), they know can respond to all message through one method, with that one method being the official website contact form.

Moderator: Official Reviewer Representatives

kiki2881
Posts: 338
Joined: 20 Feb 2018, 07:57
Currently Reading: The diary of a little girl
Bookshelf Size: 34
Reviewer Page: onlinebookclub.org/reviews/by-kiki2881.html
Latest Review: The Neighbour At Number 18 (Reload) by Hawa Crickmore

Re: Phone number verification

Post by kiki2881 »

Same here
User avatar
Melisa Jane
Official Reviewer Representative
Posts: 4072
Joined: 24 Mar 2020, 02:04
Currently Reading: The Dead Speak
Bookshelf Size: 200
Reviewer Page: onlinebookclub.org/reviews/by-melisa-jane.html
Latest Review: Hits to the Dome by Selby Wost
Reading Device: B00JG8GOWU

Post by Melisa Jane »

Hi,

Thank you for reaching out. Can you please send a short video showing the error message you are seeing when you click on the phone number verification button?

Thank you.
Melissa.
Official Reviewer Representative
Insofar as the word 'should' even has meaning, then we must say that the past is exactly as it should be, everything that happened should have happened, and everything that should happen will happen
:techie-studyingbrown:


~ Scott Hughes
User avatar
Shivani10
Posts: 12
Joined: 06 Jun 2021, 10:15
Currently Reading:
Bookshelf Size: 6
Reviewer Page: onlinebookclub.org/reviews/by-shivani10.html
Latest Review: Good Not Hate by Finn Bell

Post by Shivani10 »

Hello There,
I have been struggling since few hours as my mobile number has not verified. The contact number is correct but unable to receive the code.
zeyla7
Posts: 24
Joined: 04 Aug 2018, 02:43
Currently Reading:
Bookshelf Size: 10
Reviewer Page: onlinebookclub.org/reviews/by-zeyla7.html
Latest Review: Love is the Answer, God is the Cure by Aimee Cabo Nikolov

Post by zeyla7 »

This Phone Number Verification requirement has posed challenges. I can’t do anything including Status Update as the Phone Number Verification page keeps coming up. As a result it appears like one is ignoring email reminders from the Review Team on Status Update and yet not thereby leading to unjustified decisions .
Please urgently look into this Phone Number Verification challenge.
User avatar
Scott
Site Admin
Posts: 4106
Joined: 31 Jul 2006, 23:00
Favorite Author: Eckhart Aurelius Hughes
Currently Reading: The Unbound Soul
Bookshelf Size: 364
Reviewer Page: onlinebookclub.org/reviews/by-scott.html
Latest Review: GoldenRuleism/Living A GoldenRuleism-Guided Life by Craig A Cline
Reading Device: B00JG8GOWU
Publishing Contest Votes: 960
fav_author_id: 248825
Signature Addition: View official OnlineBookClub.org review of In It Together: The Beautiful Struggle Uniting Us All

Post by Scott »

If you are having trouble verifying your phone number, please send a video showing the error to ReviewTeamSupport@OnlineBookClub.org . Make sure you show the full attempt from start to finish, so we can exactly where things might be going wrong.
"That virtue we appreciate is as much ours as another's. We see so much only as we possess." - Henry David Thoreau

"Non ignara mali miseris succurrere disco." Virgil, The Aeneid
Locked

Return to “Public Suggestion Box (Retired)”