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[SOLVED] Server connection problems
Posted: 03 Nov 2013, 13:48
by Mom2Grey
Anyone else having tremendous difficulty connecting to this server???
Re: Server connection problems
Posted: 03 Nov 2013, 15:02
by WendyM
Yeah, since yesterday morning, at least. It takes Chrome two goes to find the site, then each page is tremendously slow to load.
Re: Server connection problems
Posted: 03 Nov 2013, 15:11
by Mom2Grey
Thank you, Wendy (I'm always afraid its just me!).
Its been really bad since early yesterday. Most of the time, not able to connect at all. Just shut out completely.
Re: Server connection problems
Posted: 03 Nov 2013, 16:02
by Fran
Yes it has been particularly bad for the last week or so. I have PM's Scott about it & hopefully he can do something to improve it.
Re: Server connection problems
Posted: 03 Nov 2013, 20:54
by WendyM
Thanks Fran

Re: Server connection problems
Posted: 04 Nov 2013, 01:30
by DATo
Yup ... me too. At first I thought it was just my home connection or some glitch with my computer but I'm having the same problem connecting from work as well.
Re: Server connection problems
Posted: 05 Nov 2013, 00:17
by serenity01
It's been about 6 months since I've been here, in that time I've tried off and on to login, this is my first time being successful. It's been very frustrating. Anyway hello to all that may remember me.
Re: Server connection problems
Posted: 08 Nov 2013, 13:26
by Scott
I am working on this issue. Please keep me updated.
Re: [ESCALATED] Server connection problems
Posted: 08 Nov 2013, 13:31
by gali
I had problems as well and the site is very slow to load as well.
Re: [ESCALATED] Server connection problems
Posted: 08 Nov 2013, 21:08
by Bighuey
On my desktop its a little slow but not bad. On my laptop it works pretty good. Nothing like the problems a month or so ago.
Re: [ESCALATED] Server connection problems
Posted: 09 Nov 2013, 03:47
by DATo
Scott,
Seems to be working better (for me) the last few days. 11/7/13 till now 11/9/13. Still a bit more lag than other sites when logging in from time to time but better than before.
Re: [ESCALATED] Server connection problems
Posted: 09 Nov 2013, 21:02
by Mom2Grey
Ditto DATo
Re: [ESCALATED] Server connection problems
Posted: 12 Nov 2013, 19:38
by bartleby51
Sounds like it's time to upgrade the server. Connection problems usually mean a server is too "busy" to handle all the demands for access. I thought it might just have been weekend traffic, but the "server not found" message has been popping up during the week too. Trying to connect between 8 and 10 in the morning, EST, was impossible.
Re: [ESCALATED] Server connection problems
Posted: 12 Nov 2013, 20:28
by DATo
bartleby51 wrote:Sounds like it's time to upgrade the server. Connection problems usually mean a server is too "busy" to handle all the demands for access. I thought it might just have been weekend traffic, but the "server not found" message has been popping up during the week too. Trying to connect between 8 and 10 in the morning, EST, was impossible.
I've been getting that message too and tend to agree with you that the server may be periodically overloaded. Sometimes I have found that by persistently attempting to log on I can get in on the second or third try and sometimes not at all. At other times getting in is quick and effortless. Overall things seem to have improved a bit on my end but it still seems to be acting flaky from time to time.
Re: [ESCALATED] Server connection problems
Posted: 17 Jan 2014, 14:07
by Scott
I have been working on this issue a lot this last week. One thing I did was overhaul the reviews digest page at:
http://onlinebookclub.org/reviews/
Which offers an organized list of all the official reviews published on the site. It also highlights a few of the discussion topics from the "Discussions about specific books" forums. The cool thing is that the new format not only is a lot more efficient on the backend as far as server load but gives a lot more usability to the page by sorting reviews onto different pages by genre and by hiding older and non-positive reviews by default.
I have also been making numerous other changes that do not effect the user experience but that decrease load on the server and make it run more efficiently.