Issues with name verification [resolved]

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Chiwelite Obioma Mgbeoji
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Issues with name verification [resolved]

Post by Chiwelite Obioma Mgbeoji »

Hi. I recorded my Facebook name as Jose Cortez. However, my username on the site is Jose Cortez1. This is due to the fact that the name Jose Cortez was already in use by a different reviewer. My Facebook was verified. However, I couldn't get the points because it was argued that my username was different from my Facebook name. This is no fault of mine, unfortunately. I would appreciate it if this could be looked into.
Chiwelite Obioma Mgbeoji
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Posts: 174
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Post by Chiwelite Obioma Mgbeoji »

Please when reviewing this, please note that this is not my complaint. I was going through the Review Team support forum to lay a complaint about the fact that I can't access the review team and I keep getting logged out when I saw this post. I felt that the complaint was not made for that forum so I copied it and posted it here instead. I already have mine verified.
Chiwelite Obioma Mgbeoji
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Posts: 174
Joined: 06 Jun 2022, 20:01
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Bookshelf Size: 77
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Latest Review: Choices by Ogonna Juliet Nnamani

Post by Chiwelite Obioma Mgbeoji »

After having gone through the forums, it seems that no one else has complained about an issue similar to mine, so I have to report it here. I have been trying to log into my account especially the review team page but whenever I successfully log in, I am logged out almost immediately. This prevents me from being able to do anything on the account. I have tried several browsers and I get the same result. I want to find out if this is a general issue or if this is from my device.
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Cecilia_L
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Post by Cecilia_L »

Chiwelite Obioma Mgbeoji wrote: 03 Oct 2022, 08:47 After having gone through the forums, it seems that no one else has complained about an issue similar to mine, so I have to report it here. I have been trying to log into my account especially the review team page but whenever I successfully log in, I am logged out almost immediately. This prevents me from being able to do anything on the account. I have tried several browsers and I get the same result. I want to find out if this is a general issue or if this is from my device.
Hi there,
Thanks for reaching out. While it's perfectly fine to inquire if others are having similar issues, forums are not the best place to report technical difficulties. Please contact ReviewTeamSupport@OnlineBookClub.org to help you determine if the problem has been reported and if we can help you resolve the issue.
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