I need help changing my email address on my account [resolved]

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Donna Moss
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I need help changing my email address on my account [resolved]

Post by Donna Moss »

How do I change my email on my account
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Melisa Jane
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Post by Melisa Jane »

Donna Moss wrote: ↑18 Mar 2023, 15:38 How do I change my email on my account
Hi,

Thank you for reaching out. You can change your email address here. Please let me know if you need assistance with anything else.

Thank you.
Melissa.
Official Reviewer Representative
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Crystal Abbott
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Post by Crystal Abbott »

I also need help with this. The link provided does not allow email to be changed. Only username and password. I tried entering in my current password to make changes, but that only took me to a page saying “thanks” without allowing me to change my email address.
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Kaitlyn Canedy
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Post by Kaitlyn Canedy »

Crystal Abbott wrote: ↑21 Mar 2023, 18:35 I also need help with this. The link provided does not allow email to be changed. Only username and password. I tried entering in my current password to make changes, but that only took me to a page saying “thanks” without allowing me to change my email address.
Hi,

Thank you for reaching out. Can you tell me what happens when you try to change the email address via the link Melissa provided? If you are receiving any error messages when trying to change the email, please post a screenshot so I can advise further.
"I see now that the circumstances of one's birth are irrelevant, it is what you do with the gift of life that determines who you are.”- Mewtwo
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Evangeline Khumalo
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Post by Evangeline Khumalo »

i don't know if i am posting on the right page but i had changed my email because my paypal got shut down but the payment for my recent review went to the old address that no longer works. i tried to change my paypal email but it said that once a payment has been made then it can no longer be changed. why?
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Kirsi Cultrera
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Post by Kirsi Cultrera »

Evangeline Khumalo wrote: ↑05 Apr 2023, 13:54 i don't know if i am posting on the right page but i had changed my email because my paypal got shut down but the payment for my recent review went to the old address that no longer works. i tried to change my paypal email but it said that once a payment has been made then it can no longer be changed. why?
Hello,

And thank you for reaching out. I am very sorry for the delay in answering your message. I am not sure why it is that way, but this is correct; once a payment has been made, the system does not allow changing the PayPal address. I am sorry that I can't give you a more favorable answer.

Let me know if there's anything else I can do for you.

Thank you, and have good day,
Kirsi
Official Reviewer Representative
Latest Review: Remembering Stardust by C. D. Baker
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