Delayed payment since January

So that we can provide faster and better support, this forum (the "Public Suggestion Box") has been retired. Instead, please send any suggestions you have to us using the official website contact form.

This allows us to streamline our support system so that we can get to your message much faster. Instead of our support staff having to check three different places (support forum, suggestion box, and contact form messages), they know can respond to all message through one method, with that one method being the official website contact form.

Moderator: Official Reviewer Representatives

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Kayley Thompson
In It Together VIP
Posts: 5
Joined: 16 Feb 2022, 09:10
Currently Reading:
Bookshelf Size: 0

Delayed payment since January

Post by Kayley Thompson »

Hi, I submitted a review in December and my review was accepted and rated back in January. Somehow it took until March or April to get an email saying my review was accepted. I still haven't received my $100 payment and it is definitely over 5 weeks that the guidelines say it will take to receive payment. On payment history it says updated in January, and $100 owed. It also says to ask @Scott on the review team if I had any questions. There is no way to contact him on his profile, so I'm posting here for help. Can anyone help me?
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Jeremie Mondejar
Official Reviewer Representative
Posts: 2251
Joined: 09 Jun 2017, 19:28
Favorite Author: Still searching
Currently Reading: SandPeople
Bookshelf Size: 1377
Reviewer Page: onlinebookclub.org/reviews/by-jeremie-mondejar.html
Latest Review: The Book of Moncoto by Mosetta Penick Phillips-Cermak, Ph.D.

Post by Jeremie Mondejar »

Hi,

Thank you for reaching out. Kindly give us a screenshot of your history tab for us to better assist you.

I'm wishing you a good day. Thank you. :tiphat:
Jeremie
Official Reviewer Representative


"Jesus Christ is the Saviour of the world."
Kayley Thompson
In It Together VIP
Posts: 5
Joined: 16 Feb 2022, 09:10
Currently Reading:
Bookshelf Size: 0

Post by Kayley Thompson »

Image
Here you go
Kayley Thompson
In It Together VIP
Posts: 5
Joined: 16 Feb 2022, 09:10
Currently Reading:
Bookshelf Size: 0

Post by Kayley Thompson »

Jeremie Mondejar wrote: 02 Jun 2023, 22:13 Hi,

Thank you for reaching out. Kindly give us a screenshot of your history tab for us to better assist you.

I'm wishing you a good day. Thank you. :tiphat:
Image
Here you go
User avatar
Jeremie Mondejar
Official Reviewer Representative
Posts: 2251
Joined: 09 Jun 2017, 19:28
Favorite Author: Still searching
Currently Reading: SandPeople
Bookshelf Size: 1377
Reviewer Page: onlinebookclub.org/reviews/by-jeremie-mondejar.html
Latest Review: The Book of Moncoto by Mosetta Penick Phillips-Cermak, Ph.D.

Post by Jeremie Mondejar »

Kayley Thompson wrote: 10 Jun 2023, 02:53
Jeremie Mondejar wrote: 02 Jun 2023, 22:13 Hi,

Thank you for reaching out. Kindly give us a screenshot of your history tab for us to better assist you.

I'm wishing you a good day. Thank you. :tiphat:
Image
Here you go
Hi,

It was very nice to hear from you. Kindly bear with us patiently as the site is currently updating. If you have any other concerns, please let me know. 😃

Thank you.😃
Jeremie
Official Reviewer Representative


"Jesus Christ is the Saviour of the world."
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