Payment profile issue.
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Payment profile issue.
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- Kirsi Cultrera
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Hello,Beatri Otieno wrote: ↑01 Jul 2023, 16:11 Only my PayPal email address is provided, and my payment profile's full names, addresses, city, state, and postal code are all blank. My review payments are pending, saying, "For your payments to be processed, you must fill out a payment profile," yet there are no alternatives for me to provide the necessary information. How will I proceed?
And thank you for reaching out. I am very sorry for the delay in answering your message. I am following up on this; is this still an ongoing issue or has it been resolved?
Let me know if there's anything I can do for you.
Thank you, and have a good day,
Official Reviewer Representative
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Hello,Kirsi Cultrera wrote: ↑31 Jul 2023, 17:19Hello,Beatri Otieno wrote: ↑01 Jul 2023, 16:11 Only my PayPal email address is provided, and my payment profile's full names, addresses, city, state, and postal code are all blank. My review payments are pending, saying, "For your payments to be processed, you must fill out a payment profile," yet there are no alternatives for me to provide the necessary information. How will I proceed?
And thank you for reaching out. I am very sorry for the delay in answering your message. I am following up on this; is this still an ongoing issue or has it been resolved?
Let me know if there's anything I can do for you.
Thank you, and have a good day,
Kindly can you do some follow ups on my payment. I got a special link last week I even sent a screenshot shot as instructedin the special linkto the email that was on that special link. Since then I haven't got any messages regarding the delay of the payment.
- Nisha DSouza
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Hi,Jenipher 254 wrote: ↑03 Aug 2023, 09:55
Hello,
Kindly can you do some follow ups on my payment. I got a special link last week I even sent a screenshot shot as instructedin the special linkto the email that was on that special link. Since then I haven't got any messages regarding the delay of the payment.
Thank you for reaching out. I am sorry for the delayed response. Was this issue resolved? If not, since you have already sent the email as instructed, please wait for the reply from the payment team.
Please let me know if you have any other questions. Have a great day.
Thank you.
Official Reviewer Representative
"There are two ways to live: you can live as if nothing is a miracle; you can live as if everything is a miracle." ~ Albert Einstein
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Nothing has been solved I have been patient till my another payment which I was hoping to get payed is now having the same special link... How long will I have to wait??Nisha DSouza wrote: ↑06 Aug 2023, 10:15Hi,Jenipher 254 wrote: ↑03 Aug 2023, 09:55
Hello,
Kindly can you do some follow ups on my payment. I got a special link last week I even sent a screenshot shot as instructedin the special linkto the email that was on that special link. Since then I haven't got any messages regarding the delay of the payment.
Thank you for reaching out. I am sorry for the delayed response. Was this issue resolved? If not, since you have already sent the email as instructed, please wait for the reply from the payment team.
Please let me know if you have any other questions. Have a great day.
Thank you.
- Melisa Jane
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Thank you for reaching out. Can you please send a screenshot of your history tab showing this message? Also, please provide another screenshot showing that you cannot fill out the payment profile. I'll then foward these to my manager for further assistance.
Thank you.
Melissa.
Official Reviewer Representative
~ Scott Hughes