Error Message Popup During Free Daily Giveaway Entries

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Aremu Titilopemi Funmilayo
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Error Message Popup During Free Daily Giveaway Entries

Post by Aremu Titilopemi Funmilayo »

I joined the free daily giveaways yesterday and since yesterday, after inputting the secret code, anytime I tried clicking on "yay, I did it" an error has occurred message keeps popping up.
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Nisha DSouza
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Post by Nisha DSouza »

Aremu Titilopemi Funmilayo wrote: 03 Aug 2023, 19:17 I joined the free daily giveaways yesterday and since yesterday, after inputting the secret code, anytime I tried clicking on "yay, I did it" an error has occurred message keeps popping up.
Hi,

Thank you for reaching out. Was this issue resolved? If not, please check if you have updated your social media handles correctly on this page: https://forums.onlinebookclub.org/shelv ... counts.php.

Please let me know if you have any other questions. Have a great day.

Thank you.
Nisha
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Aremu Titilopemi Funmilayo
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Joined: 11 Apr 2023, 21:34
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Reviewer Page: onlinebookclub.org/reviews/by-aremu-titilopemi-funmilayo.html
Latest Review: Essential Gut Health for Women Over 50 by JL Service

Post by Aremu Titilopemi Funmilayo »

I've updated them, yet I'm still experiencing the error popup whenever I tried submitting my daily entries.
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Scott
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Post by Scott »

Aremu Titilopemi Funmilayo wrote: 08 Aug 2023, 21:26 I've updated them, yet I'm still experiencing the error popup whenever I tried submitting my daily entries.
Sorry for the trouble. Can you send a video showing the error to:

ReviewTeamSupport@OnlineBookClub.org


Please make sure to include the whole process in the video, including the part where you get the secret code from the email and click the special giveaway link in the email.

If you can, ideally, in the video also scroll slowly through the full email and then fully through the full giveaway page.

That will ensure our technical team can see everything you are seeing to fully debug this for and get it fixed asap. :)
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