Verification code [resolved]

[Bite]

Hello why does my phone number verification not working. Instead it is alerting me that I should enter a valid phone number, while it is correctly captured. Thank you in advance

[Melisa Jane]

Hi,

Thank you for reaching out. Play send a screenshot of the error message you are receiving when submitting your phone number and I'll advise further.

Thank you.
Melissa.
Official Reviewer Representative

[Bite]

Screenshot_20230430-185806.png (95.66 KiB) Viewed 1114 times

how can I solve this

[Melisa Jane]

Hi,

Thank you for reaching out. Please do not insert the country code. Instead, write your phone number as 07xxxxxxxx

Thank you.
Melissa.
Official Reviewer Representative

[Bite]

Hey, the same thing happens exactly like shown in the screenshots even after I have removed the country code and written it in the format 0746....

[Melisa Jane]

Hey, the same thing happens exactly like shown in the screenshots even after I have removed the country code and written it in the format 0746....

Hi,

Thank you for reaching out. Can you please send a screenshot of the error message you are receiving?

Thank you.
Melissa.
Official Reviewer Representative

[Bite]

This is the error message

Screenshot_20230430-185806.png (95.66 KiB) Viewed 952 times

[Kirsi Cultrera]

Screenshot_20230430-185806.png

Hi there,

And thank you for the message. I have escalated the issue to tech support, and I will let you know as soon as I hear back from them.

I hope this helps. Let me know if there's anything else I can do for you.

Thank you, and have a good day,

[Bite]

Thank you I can't wait to hear from you

[Kirsi Cultrera]

Thank you I can't wait to hear from you

Hello,

And thank you for you patience with this issue. Please try it now to see if it works.

Let me know how it went or if there's anything else I can do for you.

Thank you, and have a lovely day,

[Bite]

Wow thank you it worked finally.
Thank you so much

[Kirsi Cultrera]

Wow thank you it worked finally.
Thank you so much

Hi there,

You are most welcome

Let me know if there's anything else I can do for you.

Thank you, and have a good day,

[Bite]

Hello there i am wondering why is there delay in payment approvals

[Kirsi Cultrera]

Hello there i am wondering why is there delay in payment approvals

Hi there,

And thank you for reaching out. If you are concerned of a specific review, can I get a screenshot of your history page regarding this review? I'd be happy to check its status for you.

Thank you, and have a lovely day,

[Bite]

Here is a screenshot