Verification code [resolved]

So that we can provide faster and better support, this forum (the "Public Suggestion Box") has been retired. Instead, please send any suggestions you have to us using the official website contact form.

This allows us to streamline our support system so that we can get to your message much faster. Instead of our support staff having to check three different places (support forum, suggestion box, and contact form messages), they know can respond to all message through one method, with that one method being the official website contact form.

Moderator: Official Reviewer Representatives

User avatar
Kirsi Cultrera
Official Reviewer Representative
Posts: 3590
Joined: 01 Mar 2020, 12:01
Currently Reading: A Fine Line
Bookshelf Size: 223
Reviewer Page: onlinebookclub.org/reviews/by-kirsi-cultrera.html
Latest Review: Between Good and Hollywood by Tyler Patrick Wood

Re: Verification code [resolved]

Post by Kirsi Cultrera »

Bite wrote: 22 Jun 2023, 11:14 Here is a screenshot
Hi there,

And thank you for the screenshot. If a payment is overdue, you will see a special link on your history tab to request a payment. Have you already received your payment or do you see a link to request it?

I hope this helps. Let me know if there's anything else I can do for you.

Thank you, and have a good day,
Kirsi
Official Reviewer Representative
Bite
Posts: 56
Joined: 01 Apr 2023, 00:13
Currently Reading:
Bookshelf Size: 11
Reviewer Page: onlinebookclub.org/reviews/by-bite.html
Latest Review: We are Voulhire: A New Arrival under Great Skies by Matthew Tysz

Post by Bite »

Hello, if I may ask for how long are payment hold
User avatar
Kirsi Cultrera
Official Reviewer Representative
Posts: 3590
Joined: 01 Mar 2020, 12:01
Currently Reading: A Fine Line
Bookshelf Size: 223
Reviewer Page: onlinebookclub.org/reviews/by-kirsi-cultrera.html
Latest Review: Between Good and Hollywood by Tyler Patrick Wood

Post by Kirsi Cultrera »

Bite wrote: 22 Jun 2023, 11:14 Here is a screenshot
Hi there,

And thank you for reaching out. I am very sorry for the delay in answering your question. I am following up on this; has this issue already been resolved?

You can read more information about review approval, publication, and payment timeframes here: https://forums.onlinebookclub.org/viewt ... 2&t=112947

Let me know if there's anything I can do for you.

Thank you, and have a good day,
Kirsi
Official Reviewer Representative
Post Reply

Return to “Public Suggestion Box (Retired)”