Verification code [resolved]

Bite · Post by **Bite** » 26 Apr 2023, 11:55

Hello why does my phone number verification not working. Instead it is alerting me that I should enter a valid phone number, while it is correctly captured. Thank you in advance

Post by **Melisa Jane** » 27 Apr 2023, 06:45

Hi,

Thank you for reaching out. Play send a screenshot of the error message you are receiving when submitting your phone number and I'll advise further.

Thank you.
Melissa.
Official Reviewer Representative

Bite · Post by **Bite** » 30 Apr 2023, 11:35

: Screenshot_20230430-185806.png (95.66 KiB) Viewed 635 times

how can I solve this

Post by **Melisa Jane** » 05 May 2023, 04:07

Hi,

Thank you for reaching out. Please do not insert the country code. Instead, write your phone number as 07xxxxxxxx

Thank you.
Melissa.
Official Reviewer Representative

Bite · Post by **Bite** » 09 May 2023, 00:24

Hey, the same thing happens exactly like shown in the screenshots even after I have removed the country code and written it in the format 0746....

Post by **Melisa Jane** » 13 May 2023, 05:17

Bite wrote: ↑09 May 2023, 00:24 Hey, the same thing happens exactly like shown in the screenshots even after I have removed the country code and written it in the format 0746....

Hi,

Thank you for reaching out. Can you please send a screenshot of the error message you are receiving?

Thank you.
Melissa.
Official Reviewer Representative

Bite · Post by **Bite** » 15 May 2023, 00:30

: This is the error message; Screenshot_20230430-185806.png (95.66 KiB) Viewed 473 times

Post by **Kirsi Cultrera** » 18 May 2023, 07:10

Bite wrote: ↑15 May 2023, 00:30 Screenshot_20230430-185806.png

Hi there,

And thank you for the message. I have escalated the issue to tech support, and I will let you know as soon as I hear back from them.

I hope this helps. Let me know if there's anything else I can do for you.

Thank you, and have a good day,

Bite · Post by **Bite** » 18 May 2023, 07:59

Thank you I can't wait to hear from you

Post by **Kirsi Cultrera** » 21 May 2023, 15:03

Bite wrote: ↑18 May 2023, 07:59 Thank you I can't wait to hear from you

Hello,

And thank you for you patience with this issue. Please try it now to see if it works.

Let me know how it went or if there's anything else I can do for you.

Thank you, and have a lovely day,

Bite · Post by **Bite** » 23 May 2023, 09:27

Wow thank you it worked finally.
Thank you so much

Post by **Kirsi Cultrera** » 24 May 2023, 06:28

Bite wrote: ↑23 May 2023, 09:27 Wow thank you it worked finally.
Thank you so much

Hi there,

You are most welcome

Let me know if there's anything else I can do for you.

Thank you, and have a good day,

Bite · Post by **Bite** » 22 Jun 2023, 02:55

Hello there i am wondering why is there delay in payment approvals

Post by **Kirsi Cultrera** » 22 Jun 2023, 06:19

Bite wrote: ↑22 Jun 2023, 02:55 Hello there i am wondering why is there delay in payment approvals

Hi there,

And thank you for reaching out. If you are concerned of a specific review, can I get a screenshot of your history page regarding this review? I'd be happy to check its status for you.

Thank you, and have a lovely day,