Name Verification Problem [resolved]

Post by **Kirsi Cultrera** » 06 Mar 2023, 18:12

Sara Bartolomeu wrote: ↑05 Mar 2023, 15:39
Kirsi C wrote: ↑05 Mar 2023, 15:23
Sara Bartolomeu wrote: ↑05 Mar 2023, 14:38

Hi,

What about people with a maiden name in one of the accounts? Would it be possible to be accepted too?
What about verifying through ID-pal?
Some companies use this

My name on Facebook is Sara Nóbrega Bartolomeu rather than Sara Bartolomeu only.

Thanks!
Hi Sara,

And thank you for the suggestion. Can you tell me more about this ID-pal as I am not familiar with it? What would be the benefits of using it?

Thank you,
Hi,

ID-pal is a good for real time ID verification. Many comanies used it for AML check and identity check. The person can scan their passport or driving license. The pic is then compared real time with people's face.

https://www.id-pal.com/

I don't know how much they charge to companies, sorry!

Hi Sara,

And thank you for the clarification!

Wishing you a lovely day,

Stephanie Runyon · Post by **Stephanie Runyon** » 11 Apr 2023, 14:52

My last name changed. My FB account was already verified but I couldn't use my maiden name because it said that Stephanie Chapman was already taken. My last name is now Runyon on both my Facebook account and OBC account. However, the First Ten states that if my name is not verified then I will not longer be able to participate. How can I resolve this issue? I married and updated everything else.

Hazel Mae Bagarinao · Post by **Hazel Mae Bagarinao** » 11 Apr 2023, 18:07

I am commenting to follow the thread. This is a very important one.

Post by **Kirsi Cultrera** » 06 Aug 2023, 16:14

Stephanie Runyon wrote: ↑11 Apr 2023, 14:52 My last name changed. My FB account was already verified but I couldn't use my maiden name because it said that Stephanie Chapman was already taken. My last name is now Runyon on both my Facebook account and OBC account. However, the First Ten states that if my name is not verified then I will not longer be able to participate. How can I resolve this issue? I married and updated everything else.

Hello,

And thank you for reaching out. I am very sorry for the delay in answering your message. I am following up on this; has this issue already been resolved?

Let me know if there's anything I can do for you.

Thank you, and have good day,

Stephanie Runyon · Post by **Stephanie Runyon** » 06 Aug 2023, 16:33

No it has not been resolved. This prevented me from doing the First Ten program. I am not concerned about the points so much as I enjoyed doing a FIrst Ten post with my thoughts on the BOTD books.

Post by **Kirsi Cultrera** » 07 Aug 2023, 16:53

Stephanie Runyon wrote: ↑06 Aug 2023, 16:33 No it has not been resolved. This prevented me from doing the First Ten program. I am not concerned about the points so much as I enjoyed doing a FIrst Ten post with my thoughts on the BOTD books.

Hi there,

I am sorry to hear that. However, it seems that the First Ten program will be phased out by the end of this month.

Let me know if there's anything else I can do for you.

Thank you, and have a good day,

Stephanie Runyon · Post by **Stephanie Runyon** » 08 Aug 2023, 20:37

What about the name verification? Will this affect my ability to participate in anything in the future?

Eckhart Aurelius Hughes · Post by **Scott** » 09 Aug 2023, 23:33

Stephanie Runyon wrote: ↑08 Aug 2023, 20:37 What about the name verification? Will this affect my ability to participate in anything in the future?

I have just now refreshed your Facebook name in our database to your current display name on Facebook. So I believe that resolves your issue fully.

If you have any other questions at any time, or any suggestions to make OnlineBookClub even better, please do contact us. We are always happy to help.