Help opening ebook files (epub, mobi, PDF, etc.)
- Meri Renfroe
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Re: Help opening ebook files (epub, mobi, PDF, etc.)
- Nikial
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Karen Morley
- Maria Melanie Reyes
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2. What device are using to try to open it? Huawei Tablet
3. Have you ever successfully opened a file in that format on that device before? Yes
4. If your answer to question 3 is "yes", please describe the steps you usually take to successfully open a file in that format on your device. If your answer to question 3 is "no" then please describe what steps you did try to open the file.
I double-clicked the download link
5. When following the usual process you use to open that kind of file on your device, or the "Top Tips" listed at the beginning of this post, at what step does it uniquely go wrong with this file? In other words, on which step, of the steps you listed as your response to question #4, do you run into trouble with this file but not other files of the same file type?
I cannot get through the link.
6. Do you get an error message? If so, what is the exact wording of the error message? No error message.
7. Did you read and try the "Top Tips" listed at the beginning of this post? If not, please do that before replying. Please name which apps your tried from the suggested apps. - no apps to open yet. It is the link that was not enabled when I clicked it.
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1. In what file format is the ebook (e.g. epub, mobi, PDF, etc.)? pub
2. What device are using to try to open it? iPad
3. Have you ever successfully opened a file in that format on that device before? yes
4. If your answer to question 3 is "yes", please describe the steps you usually take to successfully open a file in that format on your device. If your answer to question 3 is "no" then please describe what steps you did try to open the file. It works all the time. I'm sure it would have worked this time if it hadn't already been past the deadline when I selected the book.
5. When following the usual process you use to open that kind of file on your device, or the "Top Tips" listed at the beginning of this post, at what step does it uniquely go wrong with this file? In other words, on which step, of the steps you listed as your response to question #4, do you run into trouble with this file but not other files of the same file type? No.
6. Do you get an error message? If so, what is the exact wording of the error message? No
7. Did you read and try the "Top Tips" listed at the beginning of this post? If not, please do that before replying. Please name which apps your tried from the suggested apps. I use the OBC app. It works for me.
- Kebun Bunga
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Sondang
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2. Android
3. Yes
4. I usually go to my obc reader app and then open the book
5. When I try to open the book on my obc reader app. It loads for hours but never actually opens the book
6. No error message
7. Yes I tried the suggestions
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I have downloaded the Kindle Amazon app. Please help me as I am very fustrated.
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2. Mobile device
3. No this is my first book as I am new
4. I clicked on the link you sent me via email, it took to an online book app . I clicked on the book and the blank page appeared.
5. At the point where I clicked on the book itself.
6. I just get a blank page
7. I tried the online book app and the Kindle app.
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2. Kindle for iPhone
3. No
6. Can't open.
7. Yes but it's not opening in my Kindle app.
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